Privacy Policy
1. Introduction
Welcome to our platform. At PK Connect (via pkconnectdev.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website and services (the “Services”).
By using our website and Services, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
Account & Profile Information: when you register as a user (freelancer or client) we may collect your name, email address, username, password, profile photo, biographical / professional information, location, contact number.
Financial & Payment Information: billing address, payment method (e.g., bank account details, verification documentation) in order to process payments or withdraw funds.
Usage & Technical Information: IP address, browser type, device type, operating system, referral URL, time stamps of your visits/interactions, pages viewed, search keywords.
Communications: messages you send through our platform, support requests, dispute communications, feedback.
Other Information: any additional information you voluntarily provide (for example portfolio links, service descriptions, uploaded files) or that we obtain via third‐party services with your consent.
3. How We Use Your Information
We use your information for the following purposes:
To provide, operate, maintain and improve our Services.
To authenticate user identities, manage user accounts, process payments and withdrawals.
To communicate with you about your account, activities on the marketplace, service updates, promotional offers (if you have consented).
To protect against fraud, enforce our Terms of Service, resolve disputes, comply with legal obligations.
To perform analytics and internal research to understand usage, enhance user experience and help match freelancers with clients.
4. Disclosure of Your Information
We may share your personal information:
With service providers and partners (hosting providers, payment processors, analytics providers) who assist us in delivering Services under contract and with appropriate confidentiality obligations.
With clients and/or freelancers when necessary for you to engage in a contract through our marketplace (for example: client sees freelancer profile details; freelancer sees client project details)
In response to legal process, regulatory request, court order or governmental authority.
To protect the rights, property, or safety of our users or others, or to enforce our Terms of Service.
With your consent or at your direction.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies (web beacons, local storage) to collect usage information, to recognise you when you visit, and to personalise content. You may set your browser to refuse cookies, but then some features of the Services may not function properly.
6. Data Security
We implement commercially reasonable technical and organisational measures to safeguard your information from unauthorised access, disclosure or alteration. However, no internet or electronic system is completely secure—so we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When no longer required, we will securely delete or anonymise your information.
8. Your Rights
Depending on your location and applicable law, you may have rights to:
Access and obtain a copy of your personal information.
Update or correct inaccuracies in your personal information.
Delete or anonymise your personal information (subject to legal or contractual obligations).
Withdraw consent where processing is based on your consent.
Object to or restrict certain processing.
To exercise any rights, please contact us at the email address below.
9. Children
Our Services are not directed to children under the age of 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.
10. International Transfers
Your information may be transferred to, and maintained on, servers located outside your jurisdiction. By using the Services, you consent to such transfers and storage.
11. Changes to This Privacy Policy
We may update this policy from time to time. We will post the revised policy with a new “Last updated” date and notify you of material changes by placing a prominent notice on our website or by email.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, you may contact:
Email: Haseeb.wave@gmail.com